Privacy Policy

South Beach Dental Privacy Policy

 Introduction

South Beach Dental respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard the personal information you may provide us through our website, in-person visits, or other interactions.

Information We Collect

We collect the following types of personal information:

• Contact Information: Name, address, email, phone number.
• Patient Information: Dental records, medical history, insurance details, health concerns, and treatment information.
• Financial Information: Billing information, payment history (if you pay directly).
• Website Usage: Information about how you interact with our website. This may include IP address, device type, pages visited, and date/time stamps.

 

How We Use Your Information

• Providing Dental Care: To deliver dental treatment, coordinate appointments, and communicate with you about your oral health.
• Billing and Insurance: Process payments, file claims with your insurance provider, and manage your account.
• Communication: Respond to your inquiries, send appointment reminders, and provide essential practice updates.
• Website Improvement: To analyse website usage and enhance your online experience.
• Legal Compliance: To meet legal and regulatory requirements.

 

Sharing of Your Information

We may share your information with:

• Health Providers: Your information may be shared with specialists, lab technicians, or other dental professionals involved in your care.
• Insurance Companies: To process claims and determine coverage.
• Third-Party Service Providers: For IT support, data storage, or marketing services. These providers are bound by contracts to maintain confidentiality.
• Legal Authorities: Responding to valid legal requests (e.g., court orders, subpoenas).

 

Your Privacy Rights

• Right to Access: You have the right to request a copy of your personal information held by us.
• Right to Correction: You can request inaccurate or incomplete information correction.
• Right to Opt-Out: You may opt out of certain marketing communications.

 

Security of Your Information

• We implement appropriate technical, organisational, and physical safeguards to protect your personal information against unauthorised access, use, disclosure, loss, or alteration. However, no method of electronic storage or transmission is 100% secure.

 

Retention of Your Information

• We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy and to comply with our legal obligations.

 

Children’s Privacy

• Our website is not directed at children. We do not knowingly collect personal information from children under the age of 16 years without parental consent.

 

Cookie Policy

• Our website uses cookies to improve your browsing experience and for analytical purposes. Cookies are small text files placed on your device by websites you visit. We use the following types of cookies:
  • Strictly Necessary Cookies: Essential for website functionality (e.g., to remember preferences and maintain login sessions).
  • Performance Cookies: Collect data on website usage, helping us identify areas for improvement.
  • Functionality Cookies: Recognize you on return visits, personalise content, and enhance your user experience.
  • Targeting Cookies: These may be used to track your browsing across sites and to deliver more relevant advertising.

 

Managing Cookies

• You can manage cookie preferences within your web browser’s settings. Most browsers allow you to:
  • Accept all cookies
  • Be notified when a cookie is set
  • Reject all or certain types of cookies
• Blocking all cookies may negatively impact some website functions.

 

Third-Party Cookies

• Our website may use third-party services (e.g., social media integrations, analytics tools) that set their own cookies. We do not control these cookies. Please refer to the privacy policies of those third-party services for information on their cookie usage.

 

Changes to Policy

• We may update this Privacy Policy from time to time. We may post the revised policy on our website without notice.

 

Contact Us

• If you have questions about our Privacy Policy or wish to exercise your rights, please contact us at: info@southbeachdental.com.au